Refund & Delivery policy

Effective date: 24 October 2026 · Product: Latest K53 – 2026 Study Guide & Q&A · Price: R99 once-off

In short: full access unlocks straight after payment on the device you pay on, and your access code is emailed to you (usually within minutes, at most 24 hours). Not happy? Email us within 48 hours of payment for a full refund. No pass guarantee.

Delivery

The product is digital. Nothing is posted or shipped, and there is no delivery fee.
After your payment goes through, full access unlocks immediately on the device you paid on, and we email an access code to the email address you gave so you can unlock other devices. The email usually arrives within minutes, and at most within 24 hours. Lost it? Use Restore my purchase on the site.
To unlock: open latestk53.co.za, tap “Already bought? Enter your access code”, type the code and tap Unlock.
Didn’t get your code within 24 hours? Check your spam or promotions folder first, then email [email protected] with the name and email address you paid with and your payment reference, and we will resend it.

48-hour full refund

If you are not happy with the product for any reason, you can ask for a full refund within 48 hours of payment. You don’t need to give a reason.

How to claim a refund

Email [email protected] within 48 hours of your payment, with the subject “Refund – Latest K53”.
Include the name and email address you used to pay, the date of payment and your payment reference or receipt (if you have it).
We will confirm by email, normally within 2 working days, and refund the full R99 to the card or account you paid with, through the same payment provider (Yoco or Ozow).
Once the refund is processed your access code is deactivated. Your bank may take a few working days to show the refund on your statement.

After 48 hours

After 48 hours we don’t normally refund, because the full content has been available to you. However, if you were charged twice, the access code didn’t work and we couldn’t fix it, or the product was not as described, contact us and we will put it right or refund you. This policy does not limit your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.

No pass guarantee

The product is an independent study aid. We cannot guarantee that you will pass your learner’s licence test, and failing the test is not on its own a reason for a refund after the 48-hour window.

Contact

Latest Exam Packs, a brand of Zip Rides (Pty) Ltd (registration number 2021/810791/07)
Email: [email protected]